Receptri
Receptri is an AI receptionist that answers calls and chats 24/7 with a human-like voice while learning from your website.
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About Receptri
Receptri is an innovative AI receptionist platform specifically designed to help small businesses manage their customer communications more effectively. The platform addresses a critical problem in the small business landscape: research shows that 62% of calls to small businesses go unanswered, and 80% of callers do not leave voicemails. This means countless opportunities for new business and customer engagement are lost every day. Receptri solves this by ensuring that every phone call and website chat is answered promptly, 24 hours a day, 7 days a week, 365 days a year. The AI receptionist uses a premium, natural-sounding voice to interact with callers, creating a professional experience that mirrors a human receptionist. A key differentiator is its ability to learn about a business automatically by reading its website. Upon setup, the AI analyzes the business's services, pricing, and frequently asked questions, allowing it to handle inquiries with accurate and contextual knowledge. Beyond answering questions, Receptri can book appointments, capture lead information, and intelligently escalate urgent matters directly to a business owner's mobile phone. Supporting over 29 languages, the platform is versatile enough for a wide range of industries, including dental practices, law firms, salons, and real estate agencies. With plans starting at just £29 per month and a free 7-day trial, Receptri provides an affordable and powerful solution for small businesses to maintain consistent, high-quality communication without the overhead of a full-time human receptionist.
Features
Phone Calls with Premium AI Voice
Receptri answers every incoming call with a premium, human-like voice that sounds natural and professional. The AI can handle a wide range of inquiries, from answering frequently asked questions about services and pricing to capturing detailed lead information. It can also book appointments directly into a calendar and intelligently detect urgency, instantly forwarding critical calls to a business owner's mobile device with full conversation context.
Website Chat Widget
The platform includes a beautiful, customizable chat widget that can be embedded on a business's website with just two lines of code. This widget engages website visitors 24/7, answering their questions in real-time and capturing leads even when the business is closed. The AI uses the same knowledge base from the website to provide consistent and accurate responses across both phone and chat channels, ensuring a unified customer experience.
Learns From Your Website Automatically
One of Receptri's most powerful features is its ability to learn about a business autonomously. During setup, users simply enter their website URL, and the AI reads the entire site to understand the services, pricing, and common questions. This eliminates the need for manual data entry or complex configuration. For even greater accuracy, users can also add custom knowledge documents, allowing the AI to handle very specific or niche inquiries with precision.
Live Analytics and Smart Escalation
Receptri provides a real-time dashboard that gives businesses full visibility into every call and chat interaction. Users can access full transcripts, track intent, and generate exportable reports to analyze customer trends and performance. The smart escalation feature uses AI to detect urgency in a conversation, such as a client reporting an emergency. When detected, the system instantly forwards the call to the business owner's mobile phone, providing them with the full context of the issue so they can respond immediately.
Use Cases
Dental and Medical Practices
Dental and medical practices often miss calls during patient appointments or after hours. Receptri ensures that every patient inquiry is answered immediately, 24/7. The AI can schedule appointments, provide information on services like teeth whitening or check-ups, answer questions about insurance and pricing, and escalate urgent dental emergencies to the on-call dentist. This reduces no-shows, captures new patient leads, and improves overall patient satisfaction.
Law Firms and Legal Services
Law firms handle sensitive and time-critical matters. Receptri acts as a professional front desk, answering calls at any hour. It can capture detailed information about potential clients' legal issues, book initial consultations, and provide answers to common questions about practice areas and fees. For urgent legal matters, such as an arrest or a contract deadline, the AI can instantly escalate the call to the appropriate attorney, ensuring no critical opportunity is missed.
Salons and Spas
For salons and spas, booking appointments is a core business activity. Receptri handles appointment scheduling seamlessly, allowing clients to book services like haircuts, manicures, or massages without waiting on hold. The AI can answer questions about service menus, pricing, and availability. It also captures lead information from callers looking for specific treatments, ensuring the business can follow up and fill their appointment book even when they are busy with a client.
Real Estate Agencies
Real estate agents are frequently on the go, showing properties or meeting clients. Receptri ensures they never miss a potential buyer or seller inquiry. The AI can answer questions about property listings, schedule viewings, and capture key lead information such as budget and preferred location. For urgent matters, like a last-minute offer or a maintenance issue, the system can immediately forward the call to the agent with full context, allowing for a swift and professional response.
Pricing
Receptri offers three transparent pricing tiers with no hidden fees and no contracts. You can cancel anytime. The plans are available in GBP, USD, and EUR, with a monthly or yearly billing option that saves you 17%.
Starter Plan: £29 per month. This plan includes 1 phone number, 100 call minutes per month, 50 knowledge documents, 2 team members, 30-day call history, and the website chat widget. It is ideal for very small businesses or solo entrepreneurs.
Professional Plan: £79 per month (Most Popular). This plan includes 2 phone numbers, 300 call minutes per month, 200 knowledge documents, 5 team members, 90-day call history, the website chat widget, and a custom voice clone. It is designed for growing businesses with more customer interaction.
Business Plan: £199 per month. This plan includes 5 phone numbers, 1000 call minutes per month, 350 knowledge documents, 20 team members, 180-day call history, the website chat widget, a custom voice clone, API access, white-label branding, and priority support. It is built for larger businesses with high call volumes and advanced needs.
Frequently Asked Questions
How does Receptri learn about my business?
Receptri learns about your business primarily by reading your website. When you sign up, you simply enter your website URL, and the AI automatically scans the site to understand your services, pricing, and frequently asked questions. This means no manual setup is required. You can also enhance the AI's knowledge by uploading custom documents or adding specific information about your business to ensure it handles even the most unique inquiries accurately.
Can Receptri handle urgent calls and emergencies?
Yes, Receptri has a smart escalation feature designed for urgent situations. The AI is trained to detect keywords and sentiment that indicate urgency, such as a server being down or a medical emergency. When it identifies an urgent call, it immediately forwards the call to your mobile phone, providing you with the full context of the conversation so you can address the issue without having to ask the caller to repeat themselves.
What languages does Receptri support?
Receptri supports over 29 languages, making it an excellent choice for businesses with a diverse customer base. Supported languages include English, Hindi, Bengali, Spanish, French, and many more. This multilingual capability allows you to serve international clients and non-native speakers in their preferred language, enhancing the customer experience and expanding your potential market reach.
How quickly can I set up Receptri?
Setup is incredibly fast and requires no technical knowledge. You can go live in approximately 10 minutes. The process involves three simple steps: first, you sign up for an account with your email and business name. Second, you add your website URL for the AI to learn from. Third, you choose a local phone number in the UK, US, or Canada. You can then forward your existing business number or use the new one, and Receptri will start answering calls immediately.